Player Wellbeing

Responsible Gaming on 89bd App

Gaming on 89bd app is meant to be fun — a way to relax, enjoy some competition, and maybe win a bit along the way. When it stops being fun, that's when we want to help. This page explains the tools, resources, and support available to every player on 89bd app.

Our Commitment to You
Deposit, loss, and session time limits available to all players
Self-exclusion processed within 24 hours, no questions asked
Reality check reminders during long gaming sessions
Support team available 24/7 — no judgment, just help
Strict 18+ age verification on every account
What Is Responsible Gaming?

Gaming Should Always Stay in Control

Responsible gaming means playing on 89bd app in a way that stays enjoyable, affordable, and within your own limits. It means treating gaming as entertainment — not as a way to make money, solve financial problems, or escape from stress. Most players on 89bd app do exactly that. They set a budget, play for fun, and stop when they've had enough.

But we also know that for some people, gaming can become harder to control over time. It can start small — spending a bit more than planned, chasing a loss, or playing longer than intended. If those patterns become regular, they can cause real problems for you and the people around you.

89bd app takes responsible gaming seriously because we genuinely care about the wellbeing of our players. We've built a set of tools directly into the platform that give you control over how you play. These tools are free, easy to use, and available to every registered player at any time — no need to contact support or explain yourself.

Whether you're a casual player who just wants a reminder to take breaks, or someone who needs to step away from gaming entirely, 89bd app has the tools to help you do that quickly and without hassle.

Quick Reminder

Gaming outcomes are based on chance. No strategy guarantees a win. Never gamble with money you cannot afford to lose, and never chase losses — the next bet is never guaranteed to recover what you've lost.

Age Requirement

You must be 18 years or older to register and play on 89bd app. Age verification is mandatory. Accounts found to belong to minors are closed immediately.

Player Protection Tools

Six Tools Built Into 89bd App

Every responsible gaming tool on 89bd app is available directly from your account settings. No forms to fill out, no waiting period for most tools — just instant control over how you play.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 89bd app account. Once the limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately. Raising it requires a 7-day cooling-off period.

Loss Limits

Define the maximum amount you're comfortable losing in a given period. When your net losses hit that threshold, 89bd app will prevent further play until the limit period resets. This is one of the most effective tools for keeping gaming within a budget you're comfortable with.

Session Time Limits

Set a maximum session length so that 89bd app automatically logs you out after a set amount of time. You can also enable reality check pop-ups that appear every 30, 60, or 90 minutes to remind you how long you've been playing and how your session is going.

Cool-Off Period

Need a short break? A cool-off period lets you pause your 89bd app account for 24 hours, 48 hours, 1 week, or 1 month. During this time you cannot log in or place any bets. The cool-off activates immediately and cannot be reversed once set.

Self-Exclusion

If you feel you need a longer break from gaming, self-exclusion closes your 89bd app account for a minimum of 6 months. During self-exclusion, your account is fully suspended, all marketing communications are stopped, and you cannot re-register until the period ends.

Reality Check Alerts

Reality check notifications appear on screen at intervals you choose. Each alert shows your current session duration, your net win or loss for the session, and gives you the option to continue or stop. It's a simple nudge that helps you stay aware of how your session is going.

Step-by-Step

How to Set Your Responsible Gaming Limits

Setting limits on 89bd app takes less than two minutes. Here's exactly how to do it from your account.

1
Log In to Your Account

Open the 89bd app on your Android device or visit the website and log in with your registered mobile number and password.

2
Go to Account Settings

Tap your profile icon in the top right corner, then select "Account Settings" from the dropdown menu.

3
Select Responsible Gaming

Find the "Responsible Gaming" section in your settings. All available tools — deposit limits, loss limits, session limits, cool-off, and self-exclusion — are listed here.

4
Choose and Confirm Your Limit

Select the tool you want to use, enter your preferred limit or duration, and confirm. Most limits take effect immediately. Increases to existing limits have a 7-day delay for your protection.

5
Contact Support If Needed

If you can't access your account or need help setting up self-exclusion urgently, contact the 89bd app support team via live chat. We're available 24/7 and will action your request immediately.

Limit Overview

Available Limit Types

Here's a summary of every responsible gaming limit available on 89bd app and how each one works.

Limit Type Options Takes Effect
Deposit Limit Daily / Weekly / Monthly Immediately
Loss Limit Daily / Weekly / Monthly Immediately
Session Time Limit 30 min / 1 hr / 2 hr / Custom Immediately
Reality Check Alert Every 30 / 60 / 90 min Immediately
Cool-Off Period 24 hr / 48 hr / 1 wk / 1 mo Immediately
Self-Exclusion 6 mo / 1 yr / 2 yr / Permanent Within 24 hrs
Important Note on Increases

For your protection, any request to increase an existing limit (e.g., raising your deposit cap) is subject to a mandatory 7-day cooling-off period before the change takes effect. Decreases and new restrictions always apply immediately.

Self-Assessment

Is Your Gaming Still in Control?

Answer honestly. This quick check is for your own awareness — no data is recorded or sent anywhere. Tick any statements that apply to you over the past 30 days.

Low Risk — Your responses suggest your gaming is currently under control. Keep using the responsible gaming tools on 89bd app to stay that way. Set a deposit limit if you haven't already.
Moderate Concern — Some of your responses suggest gaming may be causing you some stress or financial pressure. Consider setting tighter limits on 89bd app or taking a short cool-off break. Talking to someone you trust can also help.
High Concern — Your responses suggest gaming may be having a significant impact on your life. We strongly encourage you to use the self-exclusion tool on 89bd app and speak to a trusted person about what you're experiencing. You can contact our support team 24/7 for immediate help.
Warning Signs

Signs That Gaming May Be a Problem

Problem gambling doesn't always look obvious. These are some of the most common signs that gaming on 89bd app — or anywhere else — may have moved beyond entertainment.

Financial Signs

Spending more than you can afford, borrowing money to gamble, hiding transactions from family, or feeling financial stress directly linked to gaming activity.

Emotional Signs

Feeling irritable or anxious when not gaming, using gaming to escape negative emotions, feeling guilty after sessions but continuing anyway, or lying to others about how much you play.

Social Signs

Withdrawing from friends and family, neglecting responsibilities at work or home, missing important events because of gaming, or relationships becoming strained due to gaming habits.

Behavioural Signs

Chasing losses, increasing bet sizes to get the same excitement, being unable to stop even when you want to, or repeatedly failing to stick to limits you set for yourself.

Common Questions

Responsible Gaming FAQ

Answers to the questions we hear most often from 89bd app players about responsible gaming tools and support.

No. Self-exclusion on 89bd app is irreversible for the duration you selected. This is intentional — it's designed to give you a genuine break without the temptation to undo it. Once the exclusion period ends, you can contact support to request reactivation, which includes a 24-hour reflection period before your account is reopened.

Any remaining balance in your 89bd app account at the time of self-exclusion is held securely. You can request a withdrawal of your balance by contacting our support team. Withdrawals during self-exclusion are processed to your registered bKash or Nagad account within 3 business days.

No. When you activate a cool-off period or self-exclusion on 89bd app, all marketing communications — including SMS promotions, bonus offers, and email campaigns — are suspended immediately. You will only receive essential account communications such as security alerts.

Limits can only be set by the account holder. However, if you are concerned about a family member's gaming on 89bd app, you can contact our support team. We take third-party welfare concerns seriously and will review the account in question under our responsible gaming procedures.

You can view your current active limits at any time from the Responsible Gaming section of your account settings. 89bd app also sends a confirmation notification whenever a limit is set or changed. If you believe a limit is not working correctly, contact our support team immediately via live chat.

Yes. You must be 18 years of age or older to register and play on 89bd app. Age verification is a mandatory part of the registration process. We may request additional proof of age at any time. Accounts found to belong to players under 18 are closed immediately and any funds are returned.
Know Your Risk Level

Understanding the Spectrum of Risk

Problem gambling exists on a spectrum. Most players on 89bd app are at low risk, but understanding where you sit helps you make better decisions about how you play.

Low Risk Most Players

Gaming is purely for entertainment. You stick to a budget, play within your means, and stop when you've had enough. The responsible gaming tools on 89bd app are a useful safety net, but you rarely need them.

Moderate Risk Take Action

Gaming is occasionally causing financial or emotional stress. You sometimes spend more than planned or chase losses. This is the right time to set deposit and loss limits on 89bd app and consider a short cool-off period.

High Risk Get Help Now

Gaming is significantly affecting your finances, relationships, or mental health. Please use the self-exclusion tool on 89bd app immediately and speak to someone you trust. Our support team is available 24/7 to help you take that first step.

We're Here to Help

Talk to the 89bd App Support Team

If you're struggling with your gaming habits, or if you just want to talk through your options, our support team is available around the clock. There's no judgment — just practical help from people who understand.

Live Chat
Available 24/7 from your 89bd app account dashboard. Fastest way to reach us for urgent responsible gaming requests.
Email Support
Reach us at [email protected]. We respond to all responsible gaming emails within 2 hours.
FAQ Page
Find detailed answers to responsible gaming questions on our FAQ page.
Immediate Self-Exclusion

If you need to stop playing right now, use the self-exclusion tool in your account settings. If you can't access your account, contact us via live chat and we will action the exclusion for you within minutes.

Self-Exclusion Is Permanent for Its Duration

Once activated, self-exclusion cannot be reversed until the period you selected has fully elapsed. This is by design — it gives you a genuine, uninterrupted break from gaming.

Your Balance Is Safe

Any funds in your account when you self-exclude are held securely and can be withdrawn by contacting our support team at any time during your exclusion period.

Play Responsibly on 89bd App

Ready to Play? Set Your Limits First

Create your free 89bd app account, set your deposit and session limits before your first bet, and enjoy gaming the way it's meant to be — fun, controlled, and within your budget.

18+ only. Gaming involves financial risk. Please use the responsible gaming tools available on 89bd app to stay in control.